Foundation Programme in Airport Operations Management

Course Introduction

Over five focused days, this foundation-level course takes Airport Operations Management out of the textbook and into the reality of airports, airlines and ground operations. Participants work through regional case material, structured exercises and peer discussion, leaving with methods they can apply on their next working day.

Training Objectives

• 01Explain the core principles, terminology and standards behind Airport Operations Management in clear, practical language
• 02Select and adapt suitable approaches to Airport Operations Management for the constraints of airports, airlines and ground operations
• 03Diagnose weak spots in current practice and prioritise corrective action
• 04Use practical tools, checklists and templates that support day-to-day Airport Operations Management
• 05Leave with a prioritised list of improvements you can start within 30 days

What You Will Take Away

• Worked calculation and troubleshooting examples
• Reference tables and rules of thumb for daily decisions
• A structured inspection and reporting template

Who Should Attend

• Airport & Airline Operations Staff
• Ground Handling Teams
• Aviation Safety & Security Officers
• Station Managers

Prerequisites: No prior specialist knowledge is required.

Training Methodology

Sessions are paced for newcomers — plain-language explanations, worked examples and small-group practice — with time each day for questions. Case material and examples are drawn from airports, airlines and ground operations.

Day-by-Day Programme (5 Days)

• Day 1
  Getting oriented: the landscape of Airport Operations Management

  Scope, terminology and the standards and regulations that shape Airport Operations Management in airports, airlines and ground operations.

• Day 2
  Core concepts and methods

  The principles, codes and best-practice approaches that leading organisations rely on for Airport Operations Management.

• Day 3
  Applying it on the job

  Hands-on exercises using tools and templates for Airport Operations Management, built around realistic situations in airports, airlines and ground operations.

• Day 4
  Cases, risks and lessons learned

  Case studies, typical pitfalls and the risk and compliance issues that arise with Airport Operations Management.

• Day 5
  Bringing it together

  Consolidation workshop, personal action planning and a closing knowledge check on Airport Operations Management.

Upcoming Sessions