Foundation Programme for Arbitration & Mediation

Course Introduction

Delivered over five days, this foundation-level programme on Arbitration & Mediation combines concise technical input with hands-on application. It is built around contracts, claims and regulatory obligations, so examples, exercises and discussion stay relevant to participants' daily work.

Training Objectives

• 01Describe how Arbitration & Mediation is defined, governed and measured in international practice
• 02Work through typical situations in contracts, claims and regulatory obligations using structured Arbitration & Mediation techniques
• 03Recognise common risks, errors and non-conformities linked to Arbitration & Mediation — and how to prevent them
• 04Choose the right indicators and records to monitor Arbitration & Mediation over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• A ready-to-use template pack for daily work
• A checklist of common pitfalls and how to avoid them
• Benchmarks and KPIs to track your own results

Who Should Attend

• Contracts & Legal Officers
• Project & Commercial Managers
• Procurement Professionals
• Compliance Officers

Prerequisites: No prior specialist knowledge is required.

Training Methodology

The programme builds understanding step by step: short concept sessions, guided demonstrations and simple exercises, followed by a daily recap so nothing is left behind. Case material and examples are drawn from contracts, claims and regulatory obligations.

Day-by-Day Programme (5 Days)

• Day 1
  Foundations and context

  Key terms, roles and the regulatory background behind Arbitration & Mediation, with examples from contracts, claims and regulatory obligations.

• Day 2
  Methods and standards in depth

  A detailed look at frameworks, codes and decision methods used in Arbitration & Mediation.

• Day 3
  Practical workshop day

  Group exercises and simulations that put Arbitration & Mediation techniques to work.

• Day 4
  Case-study day

  Real-world cases, failure analysis and improvement options related to Arbitration & Mediation.

• Day 5
  Action plan and assessment

  Review, individual action plans and a short assessment to confirm readiness to apply Arbitration & Mediation.

Upcoming Sessions