Foundation Programme in Executive Secretary & PA Skills

Course Introduction

Whether you are new to Executive Secretary & PA Skills or refining existing skills, this foundation-level course gives you a structured path through the subject as it applies to office operations, documentation and executive support, guided by instructors who have worked in the field.

Training Objectives

• 01Describe how Executive Secretary & PA Skills is defined, governed and measured in international practice
• 02Work through typical situations in office operations, documentation and executive support using structured Executive Secretary & PA Skills techniques
• 03Recognise common risks, errors and non-conformities linked to Executive Secretary & PA Skills — and how to prevent them
• 04Choose the right indicators and records to monitor Executive Secretary & PA Skills over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• A 30-60-90 day implementation plan for your own workplace
• Templates for planning, tracking and reporting
• A stakeholder and communication map

Who Should Attend

• Executive Secretaries & PAs
• Office Managers
• Administrative Coordinators
• Front Office Staff

Prerequisites: No prior specialist knowledge is required.

Training Methodology

The programme builds understanding step by step: short concept sessions, guided demonstrations and simple exercises, followed by a daily recap so nothing is left behind. Case material and examples are drawn from office operations, documentation and executive support.

Day-by-Day Programme (5 Days)

• Day 1
  Foundations and context

  Key terms, roles and the regulatory background behind Executive Secretary & PA Skills, with examples from office operations, documentation and executive support.

• Day 2
  Methods and standards in depth

  A detailed look at frameworks, codes and decision methods used in Executive Secretary & PA Skills.

• Day 3
  Practical workshop day

  Group exercises and simulations that put Executive Secretary & PA Skills techniques to work.

• Day 4
  Case-study day

  Real-world cases, failure analysis and improvement options related to Executive Secretary & PA Skills.

• Day 5
  Action plan and assessment

  Review, individual action plans and a short assessment to confirm readiness to apply Executive Secretary & PA Skills.

Upcoming Sessions