Foundation Programme in Total Quality Management

Course Introduction

Delivered over five days, this foundation-level programme on Total Quality Management combines concise technical input with hands-on application. It is built around quality systems, audits and improvement cycles, so examples, exercises and discussion stay relevant to participants' daily work.

Training Objectives

• 01Explain the core principles, terminology and standards behind Total Quality Management in clear, practical language
• 02Select and adapt suitable approaches to Total Quality Management for the constraints of quality systems, audits and improvement cycles
• 03Diagnose weak spots in current practice and prioritise corrective action
• 04Use practical tools, checklists and templates that support day-to-day Total Quality Management
• 05Leave with a prioritised list of improvements you can start within 30 days

What You Will Take Away

• Toolbox-talk and briefing material for your team
• A ready-to-adapt audit and inspection checklist
• Risk-assessment worksheets you can apply immediately

Who Should Attend

• Quality Managers & Engineers
• QA/QC Officers
• Process Improvement Teams
• Operations Supervisors

Prerequisites: No prior specialist knowledge is required.

Training Methodology

The programme builds understanding step by step: short concept sessions, guided demonstrations and simple exercises, followed by a daily recap so nothing is left behind. Case material and examples are drawn from quality systems, audits and improvement cycles.

Day-by-Day Programme (5 Days)

• Day 1
  Getting oriented: the landscape of Total Quality Management

  Scope, terminology and the standards and regulations that shape Total Quality Management in quality systems, audits and improvement cycles.

• Day 2
  Core concepts and methods

  The principles, codes and best-practice approaches that leading organisations rely on for Total Quality Management.

• Day 3
  Applying it on the job

  Hands-on exercises using tools and templates for Total Quality Management, built around realistic situations in quality systems, audits and improvement cycles.

• Day 4
  Cases, risks and lessons learned

  Case studies, typical pitfalls and the risk and compliance issues that arise with Total Quality Management.

• Day 5
  Bringing it together

  Consolidation workshop, personal action planning and a closing knowledge check on Total Quality Management.

Upcoming Sessions