Business Process Re-engineering: Professional Certificate

Course Introduction

This course focuses on one question: how do teams in quality systems, audits and improvement cycles apply Business Process Re-engineering consistently and safely under real constraints? Five days of discussion, exercises and case work provide practical answers you can adapt to your own organisation.

Training Objectives

• 01Explain the core principles, terminology and standards behind Business Process Re-engineering in clear, practical language
• 02Select and adapt suitable approaches to Business Process Re-engineering for the constraints of quality systems, audits and improvement cycles
• 03Diagnose weak spots in current practice and prioritise corrective action
• 04Use practical tools, checklists and templates that support day-to-day Business Process Re-engineering
• 05Leave with a prioritised list of improvements you can start within 30 days

What You Will Take Away

• Toolbox-talk and briefing material for your team
• A ready-to-adapt audit and inspection checklist
• Risk-assessment worksheets you can apply immediately

Who Should Attend

• Quality Managers & Engineers
• QA/QC Officers
• Process Improvement Teams
• Operations Supervisors

Prerequisites: Suitable for practising professionals; basic familiarity with the subject is helpful.

Training Methodology

A balanced mix of instruction, worked examples and instructor-led review sessions builds competence that carries straight into the workplace. Case material and examples are drawn from quality systems, audits and improvement cycles.

Day-by-Day Programme (5 Days)

• Day 1
  Where Business Process Re-engineering fits

  How Business Process Re-engineering connects to wider operations in quality systems, audits and improvement cycles, plus the essential vocabulary.

• Day 2
  Working with the standards

  Interpreting and applying the codes and good-practice guidance that govern Business Process Re-engineering.

• Day 3
  Tools and techniques lab

  Guided practice with the tools, checklists and templates used for Business Process Re-engineering.

• Day 4
  Risk, compliance and case review

  Analysis of incidents and cases to see where Business Process Re-engineering succeeds or breaks down.

• Day 5
  Consolidate and plan

  Capstone discussion, action planning and a closing assessment.

Upcoming Sessions