Practical Workshop for Sales Team Leadership

Course Introduction

Whether you are new to Sales Team Leadership or refining existing skills, this workshop-based course gives you a structured path through the subject as it applies to customer accounts, pipelines and service teams, guided by instructors who have worked in the field.

Training Objectives

• 01Explain the core principles, terminology and standards behind Sales Team Leadership in clear, practical language
• 02Select and adapt suitable approaches to Sales Team Leadership for the constraints of customer accounts, pipelines and service teams
• 03Diagnose weak spots in current practice and prioritise corrective action
• 04Use practical tools, checklists and templates that support day-to-day Sales Team Leadership
• 05Leave with a prioritised list of improvements you can start within 30 days

What You Will Take Away

• A checklist of common pitfalls and how to avoid them
• Benchmarks and KPIs to track your own results
• A negotiation and communication cheat-sheet

Who Should Attend

• Sales Managers & Executives
• Account Managers
• Customer Service Teams
• Business Development Officers

Prerequisites: Open to all levels; participants are encouraged to bring a real work challenge.

Training Methodology

This is a hands-on workshop: short briefings followed by extended exercises, simulations and group activities, with most time spent applying rather than listening. Case material and examples are drawn from customer accounts, pipelines and service teams.

Day-by-Day Programme (5 Days)

• Day 1
  Where Sales Team Leadership fits

  How Sales Team Leadership connects to wider operations in customer accounts, pipelines and service teams, plus the essential vocabulary.

• Day 2
  Working with the standards

  Interpreting and applying the codes and good-practice guidance that govern Sales Team Leadership.

• Day 3
  Tools and techniques lab

  Guided practice with the tools, checklists and templates used for Sales Team Leadership.

• Day 4
  Risk, compliance and case review

  Analysis of incidents and cases to see where Sales Team Leadership succeeds or breaks down.

• Day 5
  Consolidate and plan

  Capstone discussion, action planning and a closing assessment.

Upcoming Sessions