Business Process Modelling: Masterclass & Best Practices

Course Introduction

Whether you are new to Business Process Modelling or refining existing skills, this masterclass-style course gives you a structured path through the subject as it applies to business-analysis, requirements and decision-support work, guided by instructors who have worked in the field.

Training Objectives

• 01Explain the core principles, terminology and standards behind Business Process Modelling in clear, practical language
• 02Select and adapt suitable approaches to Business Process Modelling for the constraints of business-analysis, requirements and decision-support work
• 03Diagnose weak spots in current practice and prioritise corrective action
• 04Use practical tools, checklists and templates that support day-to-day Business Process Modelling
• 05Leave with a prioritised list of improvements you can start within 30 days

What You Will Take Away

• Benchmarks and KPIs to track your own results
• A negotiation and communication cheat-sheet
• Worked examples using realistic regional scenarios

Who Should Attend

• Business Analysts
• Project & Product Managers
• IT & Systems Analysts
• Managers Making Data-Driven Decisions

Prerequisites: Best suited to experienced practitioners and team leaders.

Training Methodology

The format is conversational and case-driven: participants bring real challenges and test them against regional and international experience. Case material and examples are drawn from business-analysis, requirements and decision-support work.

Day-by-Day Programme (5 Days)

• Day 1
  Getting oriented: the landscape of Business Process Modelling

  Scope, terminology and the standards and regulations that shape Business Process Modelling in business-analysis, requirements and decision-support work.

• Day 2
  Core concepts and methods

  The principles, codes and best-practice approaches that leading organisations rely on for Business Process Modelling.

• Day 3
  Applying it on the job

  Hands-on exercises using tools and templates for Business Process Modelling, built around realistic situations in business-analysis, requirements and decision-support work.

• Day 4
  Cases, risks and lessons learned

  Case studies, typical pitfalls and the risk and compliance issues that arise with Business Process Modelling.

• Day 5
  Bringing it together

  Consolidation workshop, personal action planning and a closing knowledge check on Business Process Modelling.

Upcoming Sessions