Foundation Programme for Office Management & Administration

Course Introduction

This course focuses on one question: how do teams in office operations, documentation and executive support apply Office Management & Administration consistently and safely under real constraints? Five days of discussion, exercises and case work provide practical answers you can adapt to your own organisation.

Training Objectives

• 01Build a shared vocabulary and framework for Office Management & Administration that your whole team can use
• 02Apply proven methods for Office Management & Administration to realistic scenarios drawn from office operations, documentation and executive support
• 03Anticipate the failure points and compliance issues that most often affect Office Management & Administration
• 04Communicate Office Management & Administration decisions clearly to colleagues, clients and management
• 05Prepare a personal action plan to apply Office Management & Administration in your own organisation

What You Will Take Away

• Decision frameworks and discussion guides for your team
• A personal development action plan
• A 30-60-90 day implementation plan for your own workplace

Who Should Attend

• Executive Secretaries & PAs
• Office Managers
• Administrative Coordinators
• Front Office Staff

Prerequisites: No prior specialist knowledge is required.

Training Methodology

The programme builds understanding step by step: short concept sessions, guided demonstrations and simple exercises, followed by a daily recap so nothing is left behind. Case material and examples are drawn from office operations, documentation and executive support.

Day-by-Day Programme (5 Days)

• Day 1
  Where Office Management & Administration fits

  How Office Management & Administration connects to wider operations in office operations, documentation and executive support, plus the essential vocabulary.

• Day 2
  Working with the standards

  Interpreting and applying the codes and good-practice guidance that govern Office Management & Administration.

• Day 3
  Tools and techniques lab

  Guided practice with the tools, checklists and templates used for Office Management & Administration.

• Day 4
  Risk, compliance and case review

  Analysis of incidents and cases to see where Office Management & Administration succeeds or breaks down.

• Day 5
  Consolidate and plan

  Capstone discussion, action planning and a closing assessment.

Upcoming Sessions