Balanced Scorecard & KPIs: Professional Certificate

Course Introduction

This course focuses on one question: how do teams in planning, performance and organisational excellence apply Balanced Scorecard & KPIs consistently and safely under real constraints? Five days of discussion, exercises and case work provide practical answers you can adapt to your own organisation.

Training Objectives

• 01Build a shared vocabulary and framework for Balanced Scorecard & KPIs that your whole team can use
• 02Apply proven methods for Balanced Scorecard & KPIs to realistic scenarios drawn from planning, performance and organisational excellence
• 03Anticipate the failure points and compliance issues that most often affect Balanced Scorecard & KPIs
• 04Communicate Balanced Scorecard & KPIs decisions clearly to colleagues, clients and management
• 05Prepare a personal action plan to apply Balanced Scorecard & KPIs in your own organisation

What You Will Take Away

• Decision frameworks and discussion guides for your team
• A personal development action plan
• A 30-60-90 day implementation plan for your own workplace

Who Should Attend

• Senior Executives & Directors
• Strategy & Planning Managers
• Business Unit Heads
• PMO & Excellence Teams

Prerequisites: Suitable for practising professionals; basic familiarity with the subject is helpful.

Training Methodology

A balanced mix of instruction, worked examples and instructor-led review sessions builds competence that carries straight into the workplace. Case material and examples are drawn from planning, performance and organisational excellence.

Day-by-Day Programme (5 Days)

• Day 1
  Where Balanced Scorecard & KPIs fits

  How Balanced Scorecard & KPIs connects to wider operations in planning, performance and organisational excellence, plus the essential vocabulary.

• Day 2
  Working with the standards

  Interpreting and applying the codes and good-practice guidance that govern Balanced Scorecard & KPIs.

• Day 3
  Tools and techniques lab

  Guided practice with the tools, checklists and templates used for Balanced Scorecard & KPIs.

• Day 4
  Risk, compliance and case review

  Analysis of incidents and cases to see where Balanced Scorecard & KPIs succeeds or breaks down.

• Day 5
  Consolidate and plan

  Capstone discussion, action planning and a closing assessment.

Upcoming Sessions