Organisational Excellence (EFQM): Practical Workshop

Course Introduction

This course focuses on one question: how do teams in planning, performance and organisational excellence apply Organisational Excellence (EFQM) consistently and safely under real constraints? Five days of discussion, exercises and case work provide practical answers you can adapt to your own organisation.

Training Objectives

• 01Describe how Organisational Excellence (EFQM) is defined, governed and measured in international practice
• 02Work through typical situations in planning, performance and organisational excellence using structured Organisational Excellence (EFQM) techniques
• 03Recognise common risks, errors and non-conformities linked to Organisational Excellence (EFQM) — and how to prevent them
• 04Choose the right indicators and records to monitor Organisational Excellence (EFQM) over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• Templates for planning, tracking and reporting
• A stakeholder and communication map
• Decision frameworks and discussion guides for your team

Who Should Attend

• Senior Executives & Directors
• Strategy & Planning Managers
• Business Unit Heads
• PMO & Excellence Teams

Prerequisites: Open to all levels; participants are encouraged to bring a real work challenge.

Training Methodology

Learning happens by doing — teams work through practical tasks, present their results and receive immediate feedback. Case material and examples are drawn from planning, performance and organisational excellence.

Day-by-Day Programme (5 Days)

• Day 1
  Foundations and context

  Key terms, roles and the regulatory background behind Organisational Excellence (EFQM), with examples from planning, performance and organisational excellence.

• Day 2
  Methods and standards in depth

  A detailed look at frameworks, codes and decision methods used in Organisational Excellence (EFQM).

• Day 3
  Practical workshop day

  Group exercises and simulations that put Organisational Excellence (EFQM) techniques to work.

• Day 4
  Case-study day

  Real-world cases, failure analysis and improvement options related to Organisational Excellence (EFQM).

• Day 5
  Action plan and assessment

  Review, individual action plans and a short assessment to confirm readiness to apply Organisational Excellence (EFQM).

Upcoming Sessions