Masterclass & Best Practices in Organisational Excellence (EFQM)

Course Introduction

Delivered over five days, this masterclass-style programme on Organisational Excellence (EFQM) combines concise technical input with hands-on application. It is built around planning, performance and organisational excellence, so examples, exercises and discussion stay relevant to participants' daily work.

Training Objectives

• 01Describe how Organisational Excellence (EFQM) is defined, governed and measured in international practice
• 02Work through typical situations in planning, performance and organisational excellence using structured Organisational Excellence (EFQM) techniques
• 03Recognise common risks, errors and non-conformities linked to Organisational Excellence (EFQM) — and how to prevent them
• 04Choose the right indicators and records to monitor Organisational Excellence (EFQM) over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• A 30-60-90 day implementation plan for your own workplace
• Templates for planning, tracking and reporting
• A stakeholder and communication map

Who Should Attend

• Senior Executives & Directors
• Strategy & Planning Managers
• Business Unit Heads
• PMO & Excellence Teams

Prerequisites: Best suited to experienced practitioners and team leaders.

Training Methodology

Run as a senior-practitioner masterclass, the programme centres on expert-led discussion, peer exchange and deep analysis of complex situations. Case material and examples are drawn from planning, performance and organisational excellence.

Day-by-Day Programme (5 Days)

• Day 1
  Where Organisational Excellence (EFQM) fits

  How Organisational Excellence (EFQM) connects to wider operations in planning, performance and organisational excellence, plus the essential vocabulary.

• Day 2
  Working with the standards

  Interpreting and applying the codes and good-practice guidance that govern Organisational Excellence (EFQM).

• Day 3
  Tools and techniques lab

  Guided practice with the tools, checklists and templates used for Organisational Excellence (EFQM).

• Day 4
  Risk, compliance and case review

  Analysis of incidents and cases to see where Organisational Excellence (EFQM) succeeds or breaks down.

• Day 5
  Consolidate and plan

  Capstone discussion, action planning and a closing assessment.

Upcoming Sessions