Practical Workshop in Decision Making & Problem Solving

Course Introduction

Whether you are new to Decision Making & Problem Solving or refining existing skills, this workshop-based course gives you a structured path through the subject as it applies to teams, departments and cross-functional initiatives, guided by instructors who have worked in the field.

Training Objectives

• 01Build a shared vocabulary and framework for Decision Making & Problem Solving that your whole team can use
• 02Apply proven methods for Decision Making & Problem Solving to realistic scenarios drawn from teams, departments and cross-functional initiatives
• 03Anticipate the failure points and compliance issues that most often affect Decision Making & Problem Solving
• 04Communicate Decision Making & Problem Solving decisions clearly to colleagues, clients and management
• 05Prepare a personal action plan to apply Decision Making & Problem Solving in your own organisation

What You Will Take Away

• Templates for planning, tracking and reporting
• A stakeholder and communication map
• Decision frameworks and discussion guides for your team

Who Should Attend

• Middle & Senior Managers
• Team Leaders & Supervisors
• High-Potential Employees
• Department Heads

Prerequisites: Open to all levels; participants are encouraged to bring a real work challenge.

Training Methodology

Learning happens by doing — teams work through practical tasks, present their results and receive immediate feedback. Case material and examples are drawn from teams, departments and cross-functional initiatives.

Day-by-Day Programme (5 Days)

• Day 1
  Getting oriented: the landscape of Decision Making & Problem Solving

  Scope, terminology and the standards and regulations that shape Decision Making & Problem Solving in teams, departments and cross-functional initiatives.

• Day 2
  Core concepts and methods

  The principles, codes and best-practice approaches that leading organisations rely on for Decision Making & Problem Solving.

• Day 3
  Applying it on the job

  Hands-on exercises using tools and templates for Decision Making & Problem Solving, built around realistic situations in teams, departments and cross-functional initiatives.

• Day 4
  Cases, risks and lessons learned

  Case studies, typical pitfalls and the risk and compliance issues that arise with Decision Making & Problem Solving.

• Day 5
  Bringing it together

  Consolidation workshop, personal action planning and a closing knowledge check on Decision Making & Problem Solving.

Upcoming Sessions