Foundation Programme for Decision Making & Problem Solving

Course Introduction

Over five focused days, this foundation-level course takes Decision Making & Problem Solving out of the textbook and into the reality of teams, departments and cross-functional initiatives. Participants work through regional case material, structured exercises and peer discussion, leaving with methods they can apply on their next working day.

Training Objectives

• 01Build a shared vocabulary and framework for Decision Making & Problem Solving that your whole team can use
• 02Apply proven methods for Decision Making & Problem Solving to realistic scenarios drawn from teams, departments and cross-functional initiatives
• 03Anticipate the failure points and compliance issues that most often affect Decision Making & Problem Solving
• 04Communicate Decision Making & Problem Solving decisions clearly to colleagues, clients and management
• 05Prepare a personal action plan to apply Decision Making & Problem Solving in your own organisation

What You Will Take Away

• A personal development action plan
• A 30-60-90 day implementation plan for your own workplace
• Templates for planning, tracking and reporting

Who Should Attend

• Middle & Senior Managers
• Team Leaders & Supervisors
• High-Potential Employees
• Department Heads

Prerequisites: No prior specialist knowledge is required.

Training Methodology

The programme builds understanding step by step: short concept sessions, guided demonstrations and simple exercises, followed by a daily recap so nothing is left behind. Case material and examples are drawn from teams, departments and cross-functional initiatives.

Day-by-Day Programme (5 Days)

• Day 1
  Where Decision Making & Problem Solving fits

  How Decision Making & Problem Solving connects to wider operations in teams, departments and cross-functional initiatives, plus the essential vocabulary.

• Day 2
  Working with the standards

  Interpreting and applying the codes and good-practice guidance that govern Decision Making & Problem Solving.

• Day 3
  Tools and techniques lab

  Guided practice with the tools, checklists and templates used for Decision Making & Problem Solving.

• Day 4
  Risk, compliance and case review

  Analysis of incidents and cases to see where Decision Making & Problem Solving succeeds or breaks down.

• Day 5
  Consolidate and plan

  Capstone discussion, action planning and a closing assessment.

Upcoming Sessions