Masterclass & Best Practices for Decision Making & Problem Solving

Course Introduction

Decision Making & Problem Solving sits at the heart of teams, departments and cross-functional initiatives, yet it is rarely taught in a way that translates straight into daily practice. This masterclass-style programme closes that gap with practitioner-led sessions, realistic scenarios and take-home tools.

Training Objectives

• 01Describe how Decision Making & Problem Solving is defined, governed and measured in international practice
• 02Work through typical situations in teams, departments and cross-functional initiatives using structured Decision Making & Problem Solving techniques
• 03Recognise common risks, errors and non-conformities linked to Decision Making & Problem Solving — and how to prevent them
• 04Choose the right indicators and records to monitor Decision Making & Problem Solving over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• A 30-60-90 day implementation plan for your own workplace
• Templates for planning, tracking and reporting
• A stakeholder and communication map

Who Should Attend

• Middle & Senior Managers
• Team Leaders & Supervisors
• High-Potential Employees
• Department Heads

Prerequisites: Best suited to experienced practitioners and team leaders.

Training Methodology

The format is conversational and case-driven: participants bring real challenges and test them against regional and international experience. Case material and examples are drawn from teams, departments and cross-functional initiatives.

Day-by-Day Programme (5 Days)

• Day 1
  Foundations and context

  Key terms, roles and the regulatory background behind Decision Making & Problem Solving, with examples from teams, departments and cross-functional initiatives.

• Day 2
  Methods and standards in depth

  A detailed look at frameworks, codes and decision methods used in Decision Making & Problem Solving.

• Day 3
  Practical workshop day

  Group exercises and simulations that put Decision Making & Problem Solving techniques to work.

• Day 4
  Case-study day

  Real-world cases, failure analysis and improvement options related to Decision Making & Problem Solving.

• Day 5
  Action plan and assessment

  Review, individual action plans and a short assessment to confirm readiness to apply Decision Making & Problem Solving.

Upcoming Sessions