Advanced Strategies for Claims & Dispute Resolution

Course Introduction

Designed for professionals in Contracts & Legal, this five-day advanced-level course builds practical command of Claims & Dispute Resolution. Every session pairs a clear concept with a workplace exercise, so learning turns into capability rather than notes.

Training Objectives

• 01Describe how Claims & Dispute Resolution is defined, governed and measured in international practice
• 02Work through typical situations in contracts, claims and regulatory obligations using structured Claims & Dispute Resolution techniques
• 03Recognise common risks, errors and non-conformities linked to Claims & Dispute Resolution — and how to prevent them
• 04Choose the right indicators and records to monitor Claims & Dispute Resolution over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• A negotiation and communication cheat-sheet
• Worked examples using realistic regional scenarios
• A ready-to-use template pack for daily work

Who Should Attend

• Contracts & Legal Officers
• Project & Commercial Managers
• Procurement Professionals
• Compliance Officers

Prerequisites: Recommended: at least two years of relevant work experience.

Training Methodology

Expect challenging scenarios, peer debate and instructor-led critique of real-world approaches, with limited slide time. Case material and examples are drawn from contracts, claims and regulatory obligations.

Day-by-Day Programme (5 Days)

• Day 1
  Foundations and context

  Key terms, roles and the regulatory background behind Claims & Dispute Resolution, with examples from contracts, claims and regulatory obligations.

• Day 2
  Methods and standards in depth

  A detailed look at frameworks, codes and decision methods used in Claims & Dispute Resolution.

• Day 3
  Practical workshop day

  Group exercises and simulations that put Claims & Dispute Resolution techniques to work.

• Day 4
  Case-study day

  Real-world cases, failure analysis and improvement options related to Claims & Dispute Resolution.

• Day 5
  Action plan and assessment

  Review, individual action plans and a short assessment to confirm readiness to apply Claims & Dispute Resolution.

Upcoming Sessions