Supplier Relationship Management: Practical Workshop

Course Introduction

Designed for professionals in Procurement & Supply Chain, this five-day workshop-based course builds practical command of Supplier Relationship Management. Every session pairs a clear concept with a workplace exercise, so learning turns into capability rather than notes.

Training Objectives

• 01Describe how Supplier Relationship Management is defined, governed and measured in international practice
• 02Work through typical situations in sourcing, tendering and supplier management using structured Supplier Relationship Management techniques
• 03Recognise common risks, errors and non-conformities linked to Supplier Relationship Management — and how to prevent them
• 04Choose the right indicators and records to monitor Supplier Relationship Management over time
• 05Translate the course learning into a realistic plan agreed with your line manager

What You Will Take Away

• Benchmarks and KPIs to track your own results
• A negotiation and communication cheat-sheet
• Worked examples using realistic regional scenarios

Who Should Attend

• Procurement & Purchasing Officers
• Supply Chain Managers
• Contracts Administrators
• Category & Sourcing Specialists

Prerequisites: Open to all levels; participants are encouraged to bring a real work challenge.

Training Methodology

Learning happens by doing — teams work through practical tasks, present their results and receive immediate feedback. Case material and examples are drawn from sourcing, tendering and supplier management.

Day-by-Day Programme (5 Days)

• Day 1
  Getting oriented: the landscape of Supplier Relationship Management

  Scope, terminology and the standards and regulations that shape Supplier Relationship Management in sourcing, tendering and supplier management.

• Day 2
  Core concepts and methods

  The principles, codes and best-practice approaches that leading organisations rely on for Supplier Relationship Management.

• Day 3
  Applying it on the job

  Hands-on exercises using tools and templates for Supplier Relationship Management, built around realistic situations in sourcing, tendering and supplier management.

• Day 4
  Cases, risks and lessons learned

  Case studies, typical pitfalls and the risk and compliance issues that arise with Supplier Relationship Management.

• Day 5
  Bringing it together

  Consolidation workshop, personal action planning and a closing knowledge check on Supplier Relationship Management.

Upcoming Sessions